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FAQ

TRANSFER SERVICE INFORMATION GUIDE
 
1.) Our transportation service rate is not based on Boracay's seasonal rate.Prices are  stable all throughout the year, so you don't have to worry for price changes weather it's peak season (Oct.- May) or low season (June - Sept.)
 
2.) You can book for your transfer service six (6)  months in advance, least transfer reservation can be made two (2) days ( 48 hrs.) prior the transfer service date.
 
3.) Porter is provided upon your request with minimal payment amount of Php30.00 per luggage.
 
4.) Your luggage should be labelled properly, with the owner's name, hotel where you will be staying and contact number.
 
5.) Pets (dogs, cats etc.) are not allowed to board with other passengers. Guest traveling with their pets should reserved a chartered or private/exclusive transfers.
 
6.) Customer's purchasing tickets on this website will have their travel itinerary tickets with "CONFIRMED" status sent to them by email. The guest may print or have a save copy of their travel itinerary ticket just in case some issues or concern may arise.
 
7.) Kindly approach our staff holding a welcome signage with your booking reference number or your name.
 
8.) For your return transfer (Boracay Island to Airport), please be informed that you will be picked up 3 hours prior to your flight departure time in Caticlan airport and (5-6) hours before your (domestic) flight departure time at Kalibo airport.For international flights, pick up will be (6) hours prior to departure flight time. Failure to comply with the advised pick-up time, BPHT booking services will not be held responsible for any missed flights.
 
 
PAYMENT ACCEPTED
 
BANK TRANSFER - We accept over the counter bank payment and online bank transfer. We have bank accounts in Banco De Oro (BDO) BDO, Bank of the Philippine Island (BPI) BPI,   and Metro Bank Metro Bank

CREDIT CARD - We accept payment in Credit Card via PAYPAL - PAYPALVISAMaster Card AMEXDISCOVER
 
 
HOW TO PAY IN PAYPAL USING YOUR CREDIT CARD
 
We use PAYPAL as one of our payment gateway for online payment transaction. Paying in PAYPAL is very Easy and Secure. In paying for online transaction one of the most effective ways to protect yourself from identity theft is to keep your financial information private. PayPal enables you to pay without sharing your financial information with sellers/merchant. You can look at their PRIVACY, PREVENTION and PROTECTION page by clicking/tapping here.
 
STEP 1 - If our friendly customer service help you by quoting you a booking reservation he/she will send you a PAYPAL INVOICE in your email for your online payment and by clicking/tapping the link ("View and Pay Invoice") in your email you will be redirected to a secure payment transaction and there you can view the invoice. Then click/tap "Pay Invoice". See the image below:
 
BPHT Paypal Payment Step 1
 
STEP 2 - *  Now after you click/tap the "Pay Invoice" you will be redirect to a page; See image below:
            - ** Now for those who book directly on our website when you choose "PAYPAL" as your payment method in paying using your credit card you will be redirected to a page; See image below:
 
BPHT Paypal payment step 2   
 
STEP 3 - Now just fill up the form with your credit card details and then click/tap "Review and Continue" then PAYPAL will verify your credit card and if it is successful it will be prompt "Payment Successful with a transaction ID" and your will received an email form Paypal with the subject "You just sent a payment to BPHT Booking Services or receipt for your payment". See the image below:
 
BPHT Paypal payment step 3
 
 
 
YOUR CHILD MATTERS
 
1.) Children ages two (2) years old and below at the time of the trip are free of charge (FOC) and should be lap seated to the exclusion of a fare-paying passenger.
 
2.) Children ages three (3) years old and above at the time of the trip should be seated with fare.
 
 
FEES
 
1.) Government fees, it refers to Terminal Port fee (Php 100.00) and Environmental fee (Php 75.00). Terminal port fees for inbound and outbound is (Php 200.00) per person and Environmental fee is only for inbound that is (Php 75.00) per person. 
2.) Government fees are applied for all tourist going in and out of Boracay Island Philippines.
3.) 12 y.o and above are subject to pay for Government fees.
4.) Children who are (6-11) years of age at the time of the trip are free of "Environmental Fee" (EF = Php 75.00) charges, however required to pay "Terminal Port Fee" (TF = Php 100.00/way).
5.) Children five (5) years old and below are free of Terminal and Environmental fees (EF & TF).